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FAQ


General Help

Finding Products

Contact Support










Answers

General Help

Finding Products

Contact Support

1 May I place an order over the phone?

We don't accept telephone orders at this time.

2 Can I place an order without a PayPal account?

No. We don't use PayPal for credit card processing.

3 When will my order be ready?

Once your purchase is completed, the product will be available for download within your account.

4 What is the best way to contact you?

Email is the best way to reach us.

5 What happens if I enter an order but do not complete the order after I transfer to your credit card processor?

Any order that is placed and not paid for is cancelled. If you change your mind and want the merchandise, simply replace your order. If you add items to your shopping basket and don't actually confirm your order, your basket will stay on our system for the next time you login.

6 Does my credit card information get stored on your website?

Absolutely not, your credit card information is only on the credit card processors site and the only information that is relayed back to us is the status of "payment received."

7 Are there any special requests?

We are more than happy to complete special requests for you. Just fill out our Custom Request form and someone from our team will contact you.













 
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